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We cannot thank you enough for the dignity & kindness shown towards Megan after she was suddenly taken from us. Not only did you show understanding on our loss but she was treated purely as an individual and brought back to us in a wonderful casket. The casket was finished off with a beautiful purple bow that set the casket off superbly .

Thank you Linda & team

Heather & Ivan Hill

There is no praise or recommendation high enough for this wonderful service
My darling Darcey passed peacefully at home on Saturday morning
In a very emotional state I called Treasured Friends who completely understood collected my boy swiftly even asking if he could travel in his little bed in comfort so caring
I was kept informed as to what would happen and at 11am Sunday I went to collect him
I was met by Carl who showed me into a superb spotless reception with full facilities offered coffee and was not rushed or ever felt I was taking up valuable time
I had taken a friend with me who had also lost a dog a week before and Treasured Friends had conducted the cremation we both felt totally at peace our hearts and minds immediately relieved that our dear dogs had had the best possible respectful treatment
The selection of caskets and other containers for the blessed ashes was outstanding the surroundings were beautiful the staff beyond praise
We both agreed our grieving process will be far less stressful and acceptance of the loss easier due to this wonderful company
Thankyou so much

Sally Morton

Our lovely Chihuahua (Buster) went to sleep Saturday night and never woke up. I phoned Treasured Friends on Sunday. Took my boy down to them Sunday morning about 11.30. He has just been brought back to me – just gone midday Monday.

The service we received was fantastic. Caring all the way.


Trevor & Carol

Right from very first contact the lady on the phone to coming to collect our beloved Brandy dog was full of compassion and kindness, Jim and I would like to thank you all for bringing Brandy back home where he belongs Kind regards Wendy and Jim xx

Wendy & Jim

Thankyou for being so understanding on what was a really sad day for us having to say goodbye to our much loved beautiful boy, he was brought back home quickly and in a dog that lays just like him Thankyou

Karen Wood

I cannot express my appreciation enough for the kindness and understanding shown to us on the passing of our beloved Arnie. All the staff were so lovely and knew exactly what to say. Arnie was looked after immediately and delivered back to us in a beautiful bamboo cushion on a Sunday evening the day after he was cremated. This process helped us enormously knowing he was back with us so quickly. All our wishes were carried out and helped our family enormously. I am truly happy I was told about this wonderful local company. X

Jan Ward

We lost our loving ,beautiful simba suddenly. At such a hard time we found some comfort in the great service provided by yourselves .Thanks for your quick service in getting our boy back to us

Lucy & Garry Curtis

Thank you so much for your kindness and taking my emotional phonecall. You came and kindly picked up my Creasey Cat and I know she will be well looked after. What an amazing job you do. Thank you to you all xx xx

Rachael Wedgwood

Thank you so very much for looking after our beautiful Spud for us and for making it possible for him to come home to us the next day.
I would highly recommend your cremation service to anyone who has lost their precious and treasured friends.
Thank you.

Jane Vaughan

A huge thank you to Treasured Friends for taking such good care of our faithful old boy Hugo. Their service was second to none and we knew that he was in safe and caring hands. Hugo was returned back home to us quickly and his ashes in a beautiful bluebell scatter tube. Our lives will never be the same without Hugo but we take peace in knowing that he was so well cared for by Treasured Friends.

The Stone Family

I would like to thank Treasured Friends for the fantastic service at an incredibly hard time.
We lost our beautiful dog; Kaiser, a few weeks ago, within two days he was back home in an absolutely adorable casket.
Thank you so much.
I would highly recommend Treasured Friends

Melanie Bullen

Thankyou so much for a truly personal service. Really easy to talk to ,everything explained thankyou for looking after our scruffy dog and returning her to us quickly x

Ashley Baker

From the initial phone call to the collection of the ashes I couldn’t have asked for better treatment for either myself or my cat, Max. I am so grateful to everyone that I spoke to at Treasured Friends. They made the whole process far more bearable. They also allowed me the chance to say a final farewell to Max the day before he was cremated him. I then personally chose to collect myself from them as felt I needed to bring him home myself. He is now sitting in “his” spot.

So to Kate, Carl and by no means least Linda, who had to put up with my blubbering and stories of my boy, Max, thank you, thank you, thank you. You made the whole sad experience so much easier to deal with. There aren’t enough ways for me to say thank you.

Rob Burton

The service we recieved was second to none. They waited for us on a Sunday evening. Our dog was treated with respect and dignity. He was removed from the car by Colin as we were unable to do it and able to be back with us by 9:00am the next morning.I have no words for the care we received at an emotional time.


Want to say how grateful i am to Treasured Friends when I lost my beautiful sooty on 5.8.19.so understanding and kind thankyou you for all your help couldn’t recommend you enough . Tasha & Dan

Natasha Jarman

We would just like to say a huge thank you to Treasured Friends for the professional but caring way they took care of Dudley at such a sad time you were truly wonderful and the beautiful bluebell tube was perfect for our boy xxx❤

The Way Family

Would just like to thank Treasured Friends especially Linda & Kate, for taking care of our beautiful boy Khan Flake who died July 23rd 2019 from Cancer they picked him up from Canterbury early the next morning, they kept in contact with me, and brought him home in a Beautiful Casket, couldn’t thank them enough, thank u so much Treasured Friends

Laura & Carlos Vella

I would like to thank everyone at treasured friends for a great service and thank you for returning cocoa’s ashes back so soon after his passing on 20/7/19 he was such a loving guinea pig and will be sadly missed and thank you Linda for phoning me to inform me he was back at the vets for me to collect to bring him where he belongs many thanks to you all .x

Toni Richardson

Would like to thank Kate from Treasured Friends For Being There For Our Beautiful Boy Alfie And For Us .. She made it so much easier for us Meeting Us At the Vets And Then Taken Him Into Her Care .. I was So Pleased When The Next Morning We Got Alfie Back In A Beautiful Casket … I would Highly Recommend Treasure Friends To All My Family And Friends … Once Again Thank You Bev & Steve Harrop

Beverley & Steve Harrop

Our Shelly ‘Boos’ was our world and you guys continued to treat and talk about Shelly with such love and respect….for that there are no words to describe you wonderful people……we will be forever grateful….xx

Terena Wilson

Our much loved spaniel Whiskey passed away on the 6th June after a brief illness.
Treasured friends were recommended to us, he was collect shortly after he’s passing and a beautiful casket was delivered the next day which enabled us to have him back home with us.
I would not hesitate to recommend your service.
Thank you again.

Margaret & David Cantlon

My Wife Lesley and myself Douglas would like to say a very very big thankyou to you all at Treasured friends
for the way you looked after our treasured Staffordshire bull terrier Del Boy
you are a very dedicated and proffesionals.
we picked up Delboy today and is now back home with us
so on behalf of my wife Lesley and Doug a very big thankyou to all at Treasured Friends

Yours Faithfully
Lesley and Doug

Douglas Smith

My dear old cat Max got knocked down by a car on 17/05/19 and passed away shortly after. He was picked up by a neighbour who took him to the vets. So it wasn’t until the 20/05/19 I could get to identify him. He was taken to you that afternoon and he came home today. Thank you so much for looking after him for me.

Michele Anderson

Thank you so much for the lovely way you helped us when we lost Dudley my Cocker spaniel last Friday 17/5 /19 Julie consultants me about every stage and let me know when they had collected my baby from Bourne vets and then about the spaniel resin casket and Dud was back home by Monday A truly amazing service , I highly recommend Thank you so much x

Sally Devere

I would like to say thank you to treasured friends. Sadly on Tuesday 9/4/19 we had are Misty put to sleep one of are pussycat. My step mum phone them that evening, within a hour they came to our house, and collected Misty and Wednesday she was home with us in the evening. I can’t thank them enough. This is the second time I used them as in 2013 we lost my cat jazz. So thank you again x

Melanie Slyfield

A huge thank you Kate and Carl for being there for us Saturday when we lost our beloved little terrier Oscar. We were so thankful that you collected him from the Vets so quickly and you were so kind allowing our daughter to view him and say goodbye. Thank you for returning him to us the next day and being so caring and professional, we couldn’t have asked for a better service at this difficult time. Kindest regards, Tracy, Caroline and Ellie

Tracy & Caroline Lynett-Parker

Thank You so much for your kindness and professionalism it made a very sad time for us more bearable. The photo frame is beautiful and will keep our Lexi with us forever.

Bill Rice

I cannot start to praise Carl & Linda enough , from my initial enquiry to the delivery of my beloved girls ashes they are amazing . They dealt with everything in a professional yet compassionate way , and I know my Staffies where looked after with dignity and love . The casket was beautiful and the fact they are sharing it means they are together forever . Thank you with all my heart . Penny & Family x

Penny Kingett

Thank you so much for your kindness following the sad loss of my Bichon Frise, Robbie. Linda bought my much loved boy home to me the following morning. I really appreciated this, the photo casket is a lovely memorial to a very special little dog. I have already recommended you to a friend, & I won’t hesitate to contact you again in the future. Many thanks, Debbie xxx

Debbie Dennison

We first used Treasured Friends in 2011 when our young Labrador died suddenly. You were so kind and compassionate then and it is comforting to know that you are still the same. Our darling old Labrador could fight no longer and had to be put to sleep on the 29th January 2019, but you were there to give him dignity and he is already home with us. Thank you seems inadequate for what you do, but please know that it is so much appreciated.

Debbie & Maurice Byford

I would like to thank treasured friends for looking after my 5 year old cat Gatsby after she unfortunately had to be put to sleep. It all went through the vets and a shame I couldn’t meet the team but I was surprised how her ashes were given back to me in a beautiful scatter tube. Thank you treasured friends! she is now scattered in her garden that she loved so much and where she is free to roam forever in and out the house.

Derek Reeve

I would like to say Thank you for the care and sympathy I received from your staff when my lovely Cat Whiskers Passed away. You collected him promptly and he arrived home so quickly afterwards. He is now sitting in his container on his favourite windowsil looking out on to our Garden. Would highly recommend you. I would not hesitate to use your services again.

Michelle Vesey-Wells

It was with great sadness we had to let teddy go. He became ill very suddenly and it was a terrible time. I phoned treasured friends before we took teddy to vets and spoke to Linda who was incredibly calm and reassuring. I didn’t want Teddy to be left on his own after he had passed and she agreed a time arrive at the vets just after and we were able to wait with teddy till she arrived ( just as she said ) and took our precious boy. We got a call the next morning to discuss what we wanted and less than 24 hours after teddy left he was back home. I am so pleased we chose to do this and knowing he was taken care of so carefully is lovely to know. Thank you so much for taking care of our boy in our time of need.

Nicola Daniel

This, sadly, is the third time we’ve needed your services. For our cat Flash this time. Once again your service has been caring, professional and quick. We had our Flash back home with us within 24 hours of her death. We can’t thank you enough.

Christine Slyfield

I would like to thank you so much for the wonderful service that you have given to our families. I first used your services on the loss of my beloved Jasper two years ago and sadly we required your services yesterday after the passing of Sammy our 13 month old Sprocker. You collected him yesterday and he is back with us today. Your respectful and kind service makes a difficult time that little bit easier. Thank you.

Julie Scotcher

We would all like to thankyou for the brilliant service we received from you at the sad loss of our little westie Misty 17/07/2002 – 10/12/2018

Linda, Richard& Emma Webb

I just wanted to say “thank you” to Treasured Friends. On 15th Dec, 2018 we had to say Goodbye to our lovely boy “Scooby”. Treasured Friends were recommended to us and we gave them a call at about 5.40. I received a call early evening to say that Scooby had been collected from the vets and in his resting place before cremation. We would like to thank you for the relief we felt having Scooby’s ashes back home the following day, it saved so much heartache and was a great comfort. We would recommend Treasured Friends to anyone having to go through this due to the special care you gave and your personal touch. Thank you.

Sandra Ball

Thank you so much to Carl for his kindness and thoughtfulness today. We are all very shocked at the sudden death of our much loved family cat Sox. That we could arrange an appropriate ending for him at such short notice on a Sunday was very comforting. I will definitely be recommending Treasured Friends to any friends who suffer a similar loss.

Clare Turnbull

I just wanted to say a huge thank you to Treasured friends . Kate dealt with our loss with lots of care and dignity. She collected our pet cat very quickly so she was not left at the vets alone. within 24 hours She was brought back home to her family. The casket was recommended by The staff and it’s more than I could of Imagined, especially with fleur name engraved on to it. Many thanks treasured friends. I would recommend you to anyone who suffers a loss the way we have. ❤️

Lisa Stanley

We would like to say thank you for your service for our beautiful cat dizzy. I know we never got to actually meet your company in person as it was done through our vets, but we are so thankful for your work. We was able to collect her within a couple of days which was lovely as we really wanted her home. She was presented in a beautiful box ready for us to scatter her ashes. It’s helped with the grieving process having her home especially for our children. Thank you again for taking care of our beautiful little girl.

Michelle Mansi

Would highly recommend Treasured Friends. I have had to use them twice within the last 3 months for 2 of my hamsters. Even such small animals they have been great and understanding. They were both collected and dropped back home the next day. I was worried about what would happen to them but with Treasured Friends I don’t need to worry. I am so thankful to Carl and his team. Honestly have made me so happy and greatful

Amber Bryant

We would not hesitated to recommend Treasured Friends We have been unfortunate to need their services twice in 10 months for our beloved Oliver & Sally.. Their service is excellent, we feel they treat our loved ones as if they were their own. Both were Back home with us the next day The casket with their name engraved is such a special personal touch Thank you

Amanda Brown

On the second of July this year (2018) I had to say Goodbye our wonderful fizz. My big fear was the thought of her in cold storage until the weekly pickup/ drop off which I had experienced before from another company . I was so relieved when my fizzle’s ashes were back with us the very next day It saved me so much heartache. Your memorial page is a wonderful idea too. And my bill was a lot less than I was expecting. So I’d like to thank you at treasured friends for making my loss a little easier and treating my fizz with the respect she deserved. I shall recommend you to all of my friends when it comes to their time to say goodbye to their loved treasured friends. Thank you.

Timm Hopkins

I just wanted to say a huge thanks. Treasured friends dealt with our loss with care and dignity. The staff were lovely and very helpful. The quick turnaround and sympathetic nature, helped us through a tough time. The casket we chose, recommended by the staff, is perfect, and the added plaque with name, was a pleasant surprise. Many thanks treasured friends. I would recommend you to anyone who suffers a loss the way we have.

Daniel Webb

We would like to thank everyone at treasured friends for taking care of Bruno out little Yorkshire terrier. We were in Greece when Bruno was so cruley taken from us you took away the traumatic experience of having to collect him from the vet and looked after him until we were able to come and say our good byes. You made the whole experience a kind and compassionate one. You then returned him home to where he belongs in his little casket which now has pride of place. We can’t thank you all enough and would highly recommend your services to family and friends. Thank you 🙏 xx

Gill Young

Thank you so much for taking care of my little Ruby and for going the extra mile for her. I’m so happy to have her home in her little Frenchie casket. She sitting in her favourite sun spot catching some rays. A really compassionate and professional service. I wouldn’t hesitate to recommend you.Thank you so much for taking care of my little Ruby and for going the extra mile for her. I’m so happy to have her home in her little Frenchie casket. She sitting in her favourite sun spot catching some rays. A really compassionate and professional service. I wouldn’t hesitate to recommend you.

Kelly Costello

You got recommended by someone from face book, I would highly recommend you and use you again very professional service made me feel a little bit better on a sad day everyone was so polite and I had the ashes returned very quickly and the day they said they would thank you so much for all you done and looking after my sky I knew she was in good hands once I spoke to you on the phone.

Charlotte Hodges

Thank you so much for taking care of our old beautiful Akita Blazè Bear on Wednesday, you brought him back home to us the next day so quickly and we are so thankful for that. We would recommend you to anyone because you are all so kind and amazing =] You made us feel a little bit better on such a sad day that Blazè was in the care of such lovely people. (and also thank you for the care of my beautiful Siberian Husky Roxxiè back in 2011 when you came out early hours of the morning to collect her and help her over the rainbow bridge) Thank you all again soooo much, Shelley & Cj x

Shelley & CJ

Thank you so much for helping us on Saturday. We called you after midnight and you were here to collect Leo within half an hour and took care of everything – Thank you

Mrs S Murray

Thank you so much for your kindness and sensitivity at such a sad time.

Maureen Lowery

Carl, I would like to thank you Carl for taking such good care of Pippa. A very professional, kind and caring service that helped me at this very difficult time. Thank you.

Kate Matthews

I am writing to say how much we appreciated the kind and thoughtful attention you gave to our lovely cat Smudge when we lost her recently. Your quick and considerate handling of her cremation made it much easier for us to cope with her sudden passing, and being able to see how she was laid to rest was indeed very comforting.  We wish you well with your new business and hope that others will find your handling of what is a very difficult time for pet owners just as comforting. We will certainly recommend you to other pet owners who have lost a loved friend.

Lisa Clarke-Archer

We would like to both thank you for all your kind help and assistance on Monday. You did an excellent job at such short notice making it less painful than it could have been.

Our loss has been made easier to bear knowing the Animal Cemetery is in good, caring hands and that its future is secure

Brian & Karen Sullivan

Dear Carl, Thank you for dealing with my darling Elgar

I felt absolutely helpless until you arrived. You are not just a ‘professional’ but a very, very kind person. I’m sure you don’t realise what a comfort it is to have someone like you, so naturally considerate and sincere

I may not recognise you in a busy street, but I will remember always what you did for me and Elgar

Mrs T Adams

I would like to thank you for the first class service you gave us when we lost our little Jimmy. I hope everything goes well with your ‘Treasured Friends’ as it is a wonderful service

I wouldn’t hesitate to offer your service to friends and family for their pets. We felt you absolutely went that extra mile and we thank you for that

Mrs Kim Ward